Blog

Voice Technology: Transforming the Customer Service Landscape

The modern consumer has grown to expect fast, efficient customer service whenever they need it. Businesses that fail to tick the right ...

Introducing Proton AI Writing Tool — A Fast and Efficient Way To Write Emails Better

For decades, emailing has been one of the fastest ways to communicate with others, especially in business, as workers and employers use ...

Recent Cyber-Attacks Highlight The Urgency Of Strong Cybersecurity For All Businesses

If the software your organization used to close deals and pay employees unexpectedly went down and you had no idea when it ...

New Malware Capable of Completely Disabling Your Antivirus

One of the most common cybersecurity tips for any business is to keep your antivirus protection updated. However, if you are the ...

Cybersecurity in Business: Safeguarding Data in the Digital Frontier

With the ever-rising digital age comes artificial intelligence, machine learning, and other technological advancements that enhance how companies perform processes and communicate ...

Digital Transformation: How Traditional Businesses are Thriving in the Digital Age

At one point, businesses depended solely on physical brick-and-mortar storefronts, foot traffic from outside streets, and tangible billboards and flyers to bring ...

The Future of Communication in the Workplace — Introducing Custom Emoji and Reactions to Microsoft Teams

Working online has countless benefits, from offering your employees more flexibility, which makes them more productive, to employers having a larger talent ...

AI-Powered Customer Service: Elevating the Customer Experience

In an era where patience has diminished drastically, customers expect immediate results during their shopping experience, whether it’s product availability online or ...

Decoding the Influence of Technology on Customer Behavior

With remote marketing and purchasing platforms becoming more popular, consumers have been drastically switching to online shopping in recent years, many preferring ...

Vacation Travel Scams Are Up 900%

Summer is a popular time for vacation travel. If you’re looking to squeeze in any last-minute travel, there is a scam circulating ...